Its’ the customer responsibility from the gas meter to the house if the gas pipes need to be painted.
When working in and around the gas line in the yard, it MUST be DUG BY HAND!
All posts by titancompman@gmail.com
PUBLIC SERVICE ANNOUNCEMENT Gas Customers
PUBLIC SERVICE ANNOUNCEMENT Sewer/Covid-19
Due to Covid-19 and the shortage of toilet paper, please do not flush anything but toilet paper into a toilet on sewer or septic systems. This could cause future problems for homeowners and our City Sewer System.
PRESS RELEASE – WASTE CONNECTION
Press Release:
Effective Immediately
Waste Connection – Critical Service
Press Release:
All City of Madisonville Residents
Precautionary measures are being taken to increase hygiene and social distancing during the Covid-19 epidemic.
Waste Connection will pickup trash that is placed in the trash can ONLY. All bags should be tied for protection of Waste Connection employees. Anything outside of the trash can WILL NOT be picked up.
Waste Connection WILL NOT be sending employees back to a residents to pick up trash.
We appreciate your understanding as we take precautions to protect the health and well-being of our employees, our customers and our communities.
City of Madisonville
Waste Connection of Tennessee
Online Forms Now Available
In order to improve efficiency (and to save our customers time) you can now download the following forms and applications*. Once you have printed the documents you can bring them to Madisonville City Hall at 400 College Street, Madisonville, TN.
*All forms and applications are in PDF format and can be opened with Adobe Acrobat Reader or any other PDF reader. Click on the Green text to download the PDF file.
Application, Residential City Service, Water & Gas – If you wish to add Gas or Water Service to your location, please print and complete the form. Next, you must deliver to Madisonville City Hall and pay for the Activation cost and other applicable charges.
Agenda Request Form – To be placed on the agenda (approval required), complete the Agenda Request Form. This form must completed and returned to the City Hall seven days prior to the first Monday of each month.
Business License– Please print and complete the form. Next, you must deliver to Madisonville City Hall and pay for the business license charge.
Efficiency/Effectiveness
Efficiency is doing things right; effectiveness is doing the right things – Peter Drucker
Privacy Policy
Madisonvilletn.net Privacy Policy
This privacy policy discloses the privacy practices for MadisonvilleTN.net. This privacy policy applies solely to information collected by this web site. It will notify you of the following:
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What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
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What choices are available to you regarding the use of your data.
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The security procedures in place to protect the misuse of your information.
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How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Updates
Our Privacy Policy may change from time to time and all updates will be posted on this page.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 423-442-9416 or via email: comad@madisonvilletn.net
Water & Sewer Rates
Effective August 1, 2024
| Gallons | Inside City (per 1,000 Gallons) | Outside City (per 1,000 Gallons) |
|---|---|---|
| First 2000 (Minimum) | $18.45 | $34.31 |
| After 2000 | $6.32 | $9.21 |
The Sewer Rates are the same as the Water Rates. Sales tax is added to water and not sewer.
Sewer is only available inside the city.
There are no separate rates for commercial or small industry.
| Inside Water Tap | $900.00 March, 2018 |
| Outside City Water Tap | $1250.00 March, 2018 |
| Sewer Tap | $900.00 May, 2018 |
| Gas Tap | $900.00 March, 2023 |
Credit Card Processing with WebFeePay.com
ATTENTION: Online payments received after office closing hours will be processed the next business day. Please be aware if payment is processed after your due date late fees or disconnects may still be incurred.
A small fee is associated with online payments.
Credit Card Processing with WebFeePay.com
Save time and gas! Pay online using WebFeePay.com.
You will be directed to a third-party website for credit card payments using this link: https://secure.webfeepay.com/?content=home OR go to www.webfeepay.com and in the bottom right choose Make a Payment
Instructions for paying online.
To pay your Utility bills choose the following items:
State: Tennessee; County/City: Madisonville, City of; Payment: Utility.
Then fill out the remaining forms to submit your payment and a payment receipt will be emailed to you.
To pay your Property Tax (not the same as utility) choose the following items:
State: Tennessee; County/City: Madisonville Tax, City of; Payment: Tax.
Then fill out the remaining forms to submit your payment and a payment receipt will be emailed to you.
If you still want to see the awesome staff for the City of Madisonville, we will be happy to take your payments at Madisonville City Hall.
Increasing our efficiency with new meters
Over the past 2 months, the City of Madisonville has upgraded the water and gas meters to digital meters that allow drive-by reading capabilities. The new meters allow our staff to drive into your neighborhood to quickly and accurately gather the readings from our citizens’ meters.
These new meters are from Neptune. Here some details from their site
Actionable Data
All Neptune water meters meet or exceed American Water Works Association standards and NSF/ANSI 61 certifications.All Neptune water meters are automatic meter reading (AMR) and advanced metering infrastructure (AMI) capable.
All bronze meter bodies are made from a lead free, high copper alloy.
–https://www.neptunetg.com/Water-Meters/